Questions, answered.

Akalon takes the repetitive work off your front desk. It verifies insurance before patients arrive, sends and tracks claims, flags denials and short payments, answers your phone 24/7, and texts overdue patients to rebook.

Yes. Akalon connects to your practice management software, so your schedule, patients, and completed treatment flow in automatically. Our team handles the connection during setup — there’s nothing for your office to install.

Yes. You choose what runs on its own and what waits for a person. Anything that matters — like sending an appeal or an unclear insurance result — lands on one short list for your team to approve. Every action is logged.

Most offices are live within days. We connect your practice software, set up the phone line, and learn your office’s hours, services, and rules for when to hand a call to your team.

Akalon is built for healthcare. We sign a Business Associate Agreement (BAA) with every office before go-live, access is limited by role, and every action is recorded in an audit log.

It recognizes urgent calls — like pain, swelling, or a broken tooth — and transfers them to your team or your on-call number, following the rules you set.

The receptionist answers in your office’s name with the greeting you choose. It sounds natural, handles the common requests, and hands the call to a person whenever the caller needs one.

It collects the patient’s insurance details on the call and saves them. Akalon then verifies the coverage before the appointment, so your team has the full picture on the day of the visit.

Every office gets a custom quote based on what you need — insurance, the receptionist, or both — and how many locations you have. Book a 15-minute demo and we’ll send you a quote built for your practice.

We don’t offer a self-serve trial, because every office is set up by our team. Book a demo and we’ll walk you through Akalon on a sample schedule before you commit to anything.