AI Receptionist
Never miss another new-patient call.
Akalon answers your office phone 24/7, books patients into real openings on your schedule, and texts overdue patients to come back in.
Incoming call · 7:42 PM
After hours
On the phone
Handles the calls your front desk can’t get to.
Your team stays with the patients in the office. Akalon takes the rest.
New patients
Creates the patient, asks what they need, and books a real opening.
Existing patients
Finds their record and books, reschedules, or cancels.
Insurance details
Collects the plan and member ID so coverage can be verified before the visit.
Nights, weekends, lunch
Picks up every time — no voicemail, no hold, no missed callers.
Urgent calls
Recognizes emergencies and transfers them to your team, following your rules.
A summary of every call
Your team sees who called, why, and what was booked.
Market Street Dental
Hi Daniel, it’s Market Street Dental. It’s been about 14 months since your last visit — regular checkups help catch issues early. Reply YES to see the soonest checkup times, or NOT NOW. Reply STOP to opt out.
Patient texting
Fill empty chairs with patients you already have.
Most offices have a long list of patients who are overdue for a checkup. Akalon texts them, offers real openings, and books the one they choose — no phone tag.
- Reaches out to patients who are overdue for a visit
- Patients reply to pick a time — it’s booked on your schedule
- Sends confirmations and reminders
- Only texts during the hours you choose
- Patients can opt out at any time
See our SMS terms and SMS privacy policy.
Your office, your rules
Set up to sound like you.
Your greeting
Answers in your office’s name, the way you want.
Your hours & services
Knows what you offer and when you’re open.
Your schedule
Books only real openings in your practice software.
Your handoffs
Sends calls to your team whenever you say so.
Even better with insurance verification.
The insurance a patient gives on the phone is verified before their appointment — so your team knows what’s covered before they walk in. See how verification works →
Hear how Akalon would answer your phone.
In 15 minutes we’ll show you exactly how Akalon would work in your office — then send you a quote built for your practice.
15 minutes · custom quote for your practice · no pressure