Built for dental offices
Akalon verifies insurance before patients arrive, gets your claims paid, and answers every call — so your team can focus on the patients in front of them.
Tomorrow’s schedule
Market Street Dental
Insurance checked before arrival
Thursday · 6 patients
0/6verified
The problem
Checking insurance, chasing claims, and answering phones — all while greeting the patients in the lobby. Something always slips.
20 min
to verify one patient by phone
Hold music, phone trees, and faxes — multiplied by every patient on tomorrow’s schedule.
1 in 3
calls to dental offices go unanswered
When the desk is busy, the phone rings out. New patients rarely leave a voicemail — they call the next office.
3%+
of insurance revenue lost to short payments
Denials and underpaid claims slip through when no one has time to check every payment.
Figures are typical industry estimates.
What Akalon does
Use all of it, or start with the part that hurts most.
Insurance verification
Akalon checks every patient on your schedule before they arrive. If the insurance company has to be called, Akalon makes the call — not your team.
Claims & payments
Claims go out as soon as treatment is done. Akalon tracks every one, flags denials and short payments, and drafts the appeal for you.
AI receptionist
Akalon answers when your team can’t — during the lunch rush, after hours, and on weekends — and books patients straight into your schedule.
See it in action
Click through a morning at a sample office.
Tomorrow’s schedule
Market Street Dental
Insurance checked before arrival
Thursday · 6 patients
0/6verified
Sample office and patients.
Hear it work
Akalon works the insurance company’s phone menu, waits on hold, gets every benefit your team needs, and saves it to the patient. Nobody at your desk picks up the phone.
Akalon calls Delta Dental to verify Maya A.
Saved to the patient
Press play to hear the call.
A recreated call. The steps match a real Akalon payer call; the patient, plan details, and voices are not real.
You stay in control
Akalon handles the routine work and brings your team in when it matters.
Choose what runs on its own and what waits for your approval.
Anything that needs a person lands in one place each morning.
BAA signed before go-live. Role-based access and a full audit log.
Akalon connects to the practice software you already use.
Getting started
Our team does the setup. Your team keeps working.
Tell us how your front desk runs today. We’ll show you Akalon on a sample schedule and send you a quote built for your practice.
We connect your practice software, set up your phone line, and learn your office’s rules — hours, services, and when to hand off to your team.
Your team starts the morning with one short list of anything that needs a person. Akalon handles the rest.
What it’s worth
That’s the time an office verifying 20 patients a day spends on insurance calls at 20 minutes each — before counting missed calls or unpaid claims.
FAQ
Akalon takes the repetitive work off your front desk. It verifies insurance before patients arrive, sends and tracks claims, flags denials and short payments, answers your phone 24/7, and texts overdue patients to rebook.
Yes. Akalon connects to your practice management software, so your schedule, patients, and completed treatment flow in automatically. Our team handles the connection during setup — there’s nothing for your office to install.
Yes. You choose what runs on its own and what waits for a person. Anything that matters — like sending an appeal or an unclear insurance result — lands on one short list for your team to approve. Every action is logged.
Most offices are live within days. We connect your practice software, set up the phone line, and learn your office’s hours, services, and rules for when to hand a call to your team.
Akalon is built for healthcare. We sign a Business Associate Agreement (BAA) with every office before go-live, access is limited by role, and every action is recorded in an audit log.
In 15 minutes we’ll show you exactly how Akalon would work in your office — then send you a quote built for your practice.
15 minutes · custom quote for your practice · no pressure
